Rental Sales Representative

Summary

The Rental Sales Representative acts as the front line sales agent for vehicle rentals to current lease and commercial rental accounts, as well as potential commercial rental customers. This role works cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills.

Essential Functions

• Sales & Marketing: Handle sales process for inbound calls and outbound solicitation; execute marketing plan; maintain accurate data in marketing database; maximize rate opportunities; generate rental, lease, and used vehicle sales leads; maintain and expand existing customer relationships; coordinate inventory levels to meet customer demand; meet market share by executing sales and marketing initiatives.
• Operations & Asset Management: Responsible for overall profitability, operations, and asset management of a rental location; coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction; maintain compliance with company, local, state, federal, and other regulatory agencies; understand marketplace conditions to maximize rental fleet utilization.
• Customer: Drive profitable revenue growth by maintaining and growing customer relationships; responsible for overall satisfaction for all internal and external customers; reconcile customer concerns, issues, and disputes to maintain ongoing relationships.
• Communication: Build constructive and effective relationships with internal and external customers; maintain composure in stressful situations; clearly articulate Ryder's product and service offerings.

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Ability to convey communication that has the desired effect
• Goal oriented, drive for results, assertive, and able to deal well with ambiguity
• Possesses a high degree of initiative
• High level of energy; self-motivated and self-directed
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions
• Ability to focus on multiple projects and activities simultaneously
• Flexibility and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization
• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required
• One (1) year or more sales experience required
• DOT Regulated: No

Pay

• Pay Type: Hourly
• Minimum Pay Range: $19.00
• Maximum Pay Range: $22.00

Benefits

• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan with company match
• Discounted stock purchase options
• Performance-based annual cost of living increases
• Comprehensive training and professional development opportunities
• Regional and local Ryder resources to help guide and support
• Additional day of Paid Time Off for Military Veterans