Rental Sales Management Trainee

About the role

The Rental Management Trainee is designed to be completed in 18–24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales/Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast‑paced and touches every aspect of the business unit.

Responsibilities

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
• On a voluntary basis and as scheduling requires, perform the role of On‑Call Representative based on work schedules as determined by Supervisor
• Perform other duties as assigned

Skills

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Flexibility to work in a fast‑paced, dynamic environment
• High energy, self‑motivated, self‑directed; able to focus on multiple projects and activities simultaneously and thrive in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow‑up practices
• High degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/U.S. at the conclusion of the training program
• Computer literate (intermediate required)

Qualifications

• Bachelor's degree required (business administration or similar related degree)
• One (1) year or more customer service with issues resolution experience preferred
• Computer literate (intermediate required)

Pay

Salaried position. Compensation range: $51,000 – $51,000. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type.

Benefits

For all full‑time positions: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.