Rental Coordinator

At EquipmentShare, we’re assembling the best team to transform the construction industry through innovative technology, real-time support, and a people-first culture. Join us as a Rental Coordinator in El Paso, TX, and help build the future of construction.

About the Role

As a Rental Coordinator, you’ll leverage our proprietary T3 technology to deliver a seamless rental experience. You’ll guide customers through the rental process, build relationships with contractors, and ensure every customer receives the right equipment at the right time—all while growing our market share and improving customer satisfaction.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Expand our customer base by building relationships with contractors and construction company principals.
• Educate customers on how EquipmentShare can save them money, increase efficiency, and improve their operations.
• Maintain and nurture existing customer relationships to ensure 100% satisfaction.
• Keep customers informed about new or additional ways EquipmentShare can support their business.
• Promptly resolve customer inquiries, requests, complaints, or other communications.
• Develop new sales strategies and techniques to increase market share and enhance the customer experience.

Why EquipmentShare?

We’re a people-first company powered by cutting-edge technology. Our proprietary T3 platform supports your work, making it easier, safer, and more connected. We’re a team of problem-solvers, go-getters, and builders who take pride in meaningful work and want to be part of something special.

Benefits

• Monthly Family Dinner Night—we treat you and your family to dinner every month (an employee favorite!)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Schedule

• Monday to Friday, 7:00 AM to 5:00 PM
• Overtime pay after 40 hours

About You

You’re someone who sees challenges as opportunities, embraces change, and brings energy, effort, and optimism to your work. You want to be part of a mission-driven team that’s transforming an industry to make it safer, more secure, and more productive.

Skills & Qualifications

• Strong interpersonal and problem-solving skills
• Ability to adapt to a fast-paced, growing company
• Commitment to continuous learning about EquipmentShare’s products and services
• Energized by building, nurturing, and maintaining customer relationships
• Great listener with a focus on solving customer problems

Education and Experience

• High school diploma or equivalent