Rental Coordinator
About the role
ASCO Equipment is seeking a Rental Coordinator for the San Antonio, Texas Rental Department. In this role, you will build relationships with customers while meeting their equipment needs, serving as an effective communicator and ambitious self-starter in a fast-paced environment. You will handle rental contracts, manage equipment logistics, and provide sales support to the Rental Department and Outside Sales Representatives, focusing on retaining existing customers and targeting new clients for continuous growth.
Responsibilities
- Establish new accounts and maintain an existing book of business.
- Warmly greet walk-in and call-in customers, providing superior customer service.
- Process rental quotes, reservations, and contracts using the company operating system.
- Coordinate and communicate with managers and sales teams to meet customer needs.
- Participate in product presentations at customer clinics, open houses, and sponsored events.
- Address customer issues and provide effective, satisfactory solutions.
- Adhere to all safety rules and complete required safety training.
- Perform other duties as assigned by the supervisor.
- Represent ASCO in a positive and professional manner at all times.
Requirements
- Bachelor’s Degree preferred.
- Exceptional relationship-building and communication skills.
- Strong customer service orientation and prior sales experience.
- Strong planning, problem-solving, and negotiation abilities.
- Knowledge of construction or related equipment preferred.
- Solid computer skills and knowledge of general business software and G-suite platform.
Benefits
- 100% employer-paid health insurance.
- 401(k) with profit sharing and paid holidays.
- Paid training and advancement opportunities.
- ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education.
About ASCO
At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is to be a blessing to those we serve. Our core values include honoring God, developing people, pursuing excellence, and growing profitably.