Rental Branch Manager
About the role
Building Texas… Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! Now Hiring: Rental Branch Manager – Houston/Deer Park, TX Rental Branch Manager | Equipment Rental Manager | Heavy Equipment Rental Operations Mustang Rental Services, a division of Mustang Cat, is seeking an experienced Rental Branch Manager to lead our North Houston rental operation. This role is responsible for the overall performance of the branch, including rental operations, team leadership, equipment readiness, customer service, and financial performance. We're looking for a hands-on leader who understands the equipment rental business, knows how to keep a fast-paced operation running smoothly, and can build a strong team focused on safety and customer service.
Responsibilities
- Lead, develop, and manage branch employees
- Oversee daily equipment rental operations and workflow
- Coordinate the rental process from initial customer request through delivery, return, inspection, and preparation for the next rental
- Ensure rental equipment is inspected, repaired, maintained, and ready to meet customer demand
- Oversee equipment repair and make-ready activities
- Monitor equipment availability and utilization
- Manage branch invoicing, administrative functions, and operational reporting
- Develop and manage branch budgets and monitor financial performance
- Maintain high standards for customer service and resolve customer concerns
- Coordinate with service, transportation, sales, and other rental locations to support customer and operational needs
- Maintain a safe, organized, and productive work environment
- Represent Mustang professionally with customers, employees, and the community
Requirements
- High school diploma or equivalent required