Rental Agent (Full-Time)

Key Responsibilities

• Deliver personalized service while opening and closing rental agreements
• Clearly answer customer questions regarding charges, vehicle condition, directions, and concerns
• Proactively recommend and sell optional products including coverage, GPS, fuel options, and upgrades
• Prepare vehicles by washing, vacuuming, refueling, and detailing
• Affiliate shuttle vehicles to and from nearby locations
• Handle front desk tasks: answer phones, photocopy, and maintain a clean, organized workspace
• Support the team by assisting other agents or locations as needed

Requirements

• High School Diploma or equivalent
• 1+ years of customer service experience
• Demonstrated work history tenure
• Professional communication skills and problem resolution experience
• Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
• Must have a valid driver’s license with no more than two moving violations and/or at fault accidents
• Must be able to pass a drug and background check