Renewals Representative

This is a Fully Remote Job About Our Client:The organization operates in the cloud storage industry, offering a distinct alternative to traditional storage solutions. It addresses the challenge of high cost and complexity in cloud storage by providing a service that is significantly more affordable and faster than major competitors, with no fees for egress or API requests. The program aims to make cloud storage as accessible and essential as a global utility. About the Opportunity:The RENEWALS REPRESENTATIVE is responsible for developing and maintaining customer relationships to drive account retention and expansion. This role plays a crucial part in ensuring customer satisfaction and business growth by managing renewal processes and collaborating across internal and external teams. The position supports both channel partners and direct customers, contributing to the overall success of the customer success team. Responsibilities:Lead customer review calls to evaluate product usage, IT environment changes, and growth opportunitiesBuild and document renewal quotes, process orders, and maintain records in the CRM databaseCollaborate with internal teams and external distributors and resellersMeet or exceed individual and team sales quotasFollow organizational policies and proceduresMonitor account risk and proactively engage with customers at risk of leavingParticipate in business development team meetings Requirements:Bachelor’s degreeEnthusiasm for working in a start-up environmentExperience with renewal automation, AI, and sales playbooks is a plus1-2+ years of technology inside sales experience; storage experience preferredProfessional verbal and written communication skillsStrong planning and goal-setting disciplineSelf-motivated with commitment to professional developmentExperience using CRM systems; HubSpot and Salesforce preferredCompetitive and passionate about salesProven track record of exceeding sales retention and growth targetsAbility to work collaboratively in a team and develop territory plansEfficient multitasking and organizational skillsCreative problem-solving to enhance customer experienceAttention to detailExperience working with channel partners is a plus Pay Range and Compensation Package:On Target Earnings range from $90,000 to $110,000, with individual compensation based on experience, skills, location, and internal equity Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.