Renewals Representative

Position Title Renewals Representative Status Full Time Location 2825 E Cottonwood Parkway, #500/590, Salt Lake City, Utah, 84121 Department Name IT Salary $30,000 - $90,000 a year Experience 1-3 Years Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities Achieve monthly, quarterly & annual revenue / retention targets Passing qualified opportunities to the account management team, based on established rules of engagement. Administrative sales support for the Account Manager team Maintain accurate weekly, monthly and quarterly forecast for assigned territory Maintain detailed account of daily activity in Salesforce Effectively uncover accounts which may have risk and develop plans to mitigate it Respond to inbound customer account and billing inquiries (email/phone) efficiently Create custom contracts and working with legal department Recognize trends to help develop programs which maximize retention Principal Responsibilities Administrative sales support for the Account Manager team Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities Achieve monthly, quarterly & annual revenue / retention targets Passing qualified opportunities to the account management team, based on established rules of engagement Required Minimum 1-3 years Inside-sales experience, preferably handling renewals Strong customer service skills Must possess proven track record of consistently and successfully attaining sales goals Excellent relationship building and sale closing skills About ClearHealth ClearHealth simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, ClearHealth has millions of customers spanning virtually every country across the globe. ClearHealth is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.