Renewals Representative
Location: 2825 E Cottonwood Parkway, #500/590, Salt Lake City, Utah, 84121 | Department: IT | Status: Full Time
About the Role
Effectively manage a set of assigned renewal opportunities, defend against competitive pressures, and uncover additional opportunities. Achieve monthly, quarterly, and annual revenue/retention targets while providing administrative sales support for the Account Manager team.
Responsibilities
- Manage assigned renewal opportunities and defend against competitive pressures
- Uncover additional sales opportunities within existing accounts
- Achieve monthly, quarterly, and annual revenue/retention targets
- Pass qualified opportunities to the account management team based on established rules of engagement
- Provide administrative sales support for the Account Manager team
- Maintain accurate weekly, monthly, and quarterly forecasts for assigned territory
- Log detailed daily activity in Salesforce
- Identify at-risk accounts and develop mitigation plans
- Respond to inbound customer account and billing inquiries (email/phone) efficiently
- Create custom contracts and collaborate with the legal department
- Recognize trends to help develop programs that maximize retention
Requirements
- 1-3 years of inside-sales experience, preferably handling renewals
- Strong customer service skills
- Proven track record of consistently and successfully attaining sales goals
- Excellent relationship-building and sales-closing skills
About ClearHealth
ClearHealth simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, ClearHealth serves millions of customers spanning virtually every country across the globe. ClearHealth is headquartered in Boston with additional locations across North America, Europe, the Middle East, Asia, and Australia.
Pay
$30,000 - $90,000 a year