Renewals Inside Sales Rep

Responsibilities

• Outbound phone and email communications to both existing Customers and Channel Partners
• Recommends business solutions considering customer needs and SonicWall interests
• Utilizes installed product subscription records and reporting to drive increases in active subscribers within the Installed Base
• Liaises between Customers, Partners, and the SonicWall sales organization. Facilitates sales information flow to regional sales teams and leaders
• Drives Lifecycle Management process improvements amongst Partners and Customers
• May be responsible for influencing sales behavior and capabilities among sales teams
• Initial point of contact for Installed Base data inquiries
• Maintains documentation for all projects and initiatives involving Installed Base growth
• Enhances and further builds relationships with existing customers based upon knowledge of SonicWall’s technology, products and services
• Leverages cross-functional resources to achieve results

Requirements

• Entry-level opportunity at a great sales organization
• Strong communication skills, both written and verbal
• Critical thinking (Ability to understand Installed Base strategy, provide consultative analysis)
• Communication (Ability to combine complex data and analyses into actionable business plans which facilitate decision-making; ability to engage in active listening and draw out key conclusions from colleagues)
• Motivated with a passion for sales
• Prior proven ability to meet tight deadlines, multi-task and prioritize workload
• Able to manage multiple competing priorities simultaneously and drive projects to completion
• Excellent analytical and problem-solving skills
• Must be a self-starter with the ability to follow through on projects assigned
• Ability to learn new tools
• Strong skills in cross-functional collaboration

Requirements:

• Requires a minimum of 0-1 years of related experience
• Prior sales experience within the technology industry is a plus