Renewal Specialist

About the role

The Renewal Specialist 1 supports the company’s sales goals through professional sales techniques and good customer service, maintains quality relations with existing accounts, and provides sales and marketing coverage.

Responsibilities

• Develops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services as well as the competition's strengths/weaknesses.
• Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.
• Contacts customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the company.
• Reevaluates work on an ongoing basis to increase market share.
• Creates customized proposals to meet specific customer requirements in an efficient manner.
• Stays abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.
• Utilizes company leads to expand current customer base and follows up all leads promptly.
• Maintains updated, organized files on all accounts in assigned territory.
• Provides information and/or follow up on customer as requested.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree, or equivalent work experience
• 0-2 years of sales or customer service experience

Knowledge / Skills / Abilities

• Ability to learn Red Hat technologies and develop technology acumen
• Experience working with MS Office applications, including Word & Excel
• Ability to multi-task and self-manage priorities
• Ability to make and coordinate sales calls with potential customers
• Ability to find, develop, and close business
• Strong time management skills
• Attention to detail and accuracy in work product
• Ability to develop and manage positive customer relationships
• Excellent oral and written communication skills

Pay

USD $54,000‑$63,000 base salary, with eligibility for performance‑based incentive compensation (discretionary or non‑discretionary depending on the plan).

Benefits

• Comprehensive Health, Dental, and Vision plans
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax‑advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources
• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual awards and kick‑off parties
• Health and wellness‑focused activities
• Relaxation Spaces
• In‑office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for offices