Renewal Account Executive (Remote US in EST & CST)

About the Role

As a Renewal Account Executive within the Digital Shipping Solutions team, you will play a critical role in driving client retention and contributing directly to Pitney Bowes’ Annual Recurring Revenue (ARR) goals. This is a remote Inside Sales position open to qualified candidates living in the United States, specifically in the EST and CST areas. The role offers a non-negotiable compensation of $21.88 per hour, with total on-target earnings (OTE) of approximately $75,000 annually, including incentive-based earnings.

Responsibilities

• Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts through proactive 40-60 daily outbound calls.
• Generate quotes, close activities, and process order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• Perform additional duties as assigned.

Qualifications

• Direct experience interacting with clients in a sales capacity.
• Comfortably initiating 40-60 outbound sales calls at a mid-level volume.
• Knowledge of the Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Proficiency with Salesforce Customer Relationship Management (CRM) tools.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.

Skills

• Client-centric mindset with a strong focus on closing business.
• Ability to champion innovative ideas and strategies.
• Subject matter expertise on Pitney Bowes SendTech Shipping and Mailing Solutions.
• Product-oriented sales approach with a commitment to exceptional client satisfaction.
• Skill in identifying upsell and cross-sell opportunities within the Pitney Bowes suite of solutions.

Our Team

SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies, and other applications for small and medium businesses, retail, enterprise, and government clients worldwide. Our solutions help simplify and save on the sending, tracking, and receiving of letters, parcels, and flats. Explore our products like the SendPro Series C&P, DI2000, Smart Lockers, and more.

What We Offer

• The opportunity to grow and develop your career.
• An inclusive environment that encourages diverse perspectives and ideas.
• Challenging and unique opportunities to contribute to the success of a transforming organization.
• Comprehensive benefits globally, including PB Benefits and Wellbeing Programs.

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable laws. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.