REMOTE - West Coast Key Account Manager

About the role

This is a full-time remote role for a results-driven, entrepreneurial sales professional responsible for driving new business growth while managing and expanding key accounts in the Life Science & Nutrition industry. The primary focus is on hunting for new business opportunities—identifying, engaging, and closing new customers to expand market share. The incumbent should reside on the West Coast and will serve as the face of the company to assigned and prospective customers, leveraging expertise to develop tailored solutions, build strong relationships, and maximize sales performance.

Responsibilities

• Drive New Business Growth – Identify and pursue new customer opportunities, prospecting and closing new business to accelerate revenue growth.
• Own the Sales Process – Develop and execute an aggressive sales strategy, from lead generation and qualification to contract negotiation and closing.
• Entrepreneurial Decision-Making – Take ownership of customer engagements, making informed decisions to maximize value and drive long-term partnerships.
• Build and Expand Key Accounts – Strengthen relationships with existing customers, continuously identifying opportunities for upselling and cross-selling.
• Customer-Centric Approach – Act as a strategic partner, deeply understanding customer challenges and aligning company offerings to their needs.
• Market & Competitive Analysis – Stay ahead of industry trends, competitor activity, and market opportunities to proactively position solutions.
• Pricing & Negotiation – Develop strategic pricing structures based on market conditions, customer profiles, and company objectives.
• Sales Planning & Forecasting – Execute annual sales plans, track performance metrics, and adjust strategies to meet and exceed sales targets.
• Cross-Functional Collaboration – Work closely with internal teams to ensure seamless execution of customer requirements and high service levels.
• Customer Engagement & Problem Solving – Provide hands-on support in resolving customer challenges, managing complaints, and ensuring satisfaction.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Proven work experience as an Account Manager, Sales Manager, or a relevant role.
• Minimum of 10 years of experience in the food and beverage industry, with specific focus in the Nutraceutical and OTC market segments.
• Strong customer network and connections in the industry.
• 50% minimum travel expectations.
• Currently reside on the West Coast.

Benefits

• Comprehensive Health Coverage – Medical, Dental, and Vision Plans to support you and your family.
• Paid Parental Leave – Maternity and Paternity Leave so you can focus on what matters most.
• 401(k) Retirement Plan with Employer Match – Plan for your future with company-supported retirement savings.
• Paid Time Off – Enjoy a healthy work-life balance with PTO and 11 Paid Holidays.
• Employee Engagement – Join our Engagement Team for fun events, volunteer opportunities, and ways to connect with colleagues across the company.
• Döhler Academy: Opportunity to continuously develop your education further through internal and external training programs.
• Supportive Culture – Friendly and informal atmosphere, family-owned, flat hierarchies, open communication, and helpful colleagues.
• Meaningful Impact – Be an integral part of our business success and help shape the future of nutrition.
• Empowerment – Unleash your full potential with opportunities to grow, lead, and make a real difference.