Remote Support Professional (Relief Staff)

About the role

The Remote Support Professional (RSP) provides remote support services to individuals with developmental disabilities. The RSP encourages healthy and productive personal growth, community inclusion, creativity, and independence.

Responsibilities

• Promotes appropriate level of independent living
• Remotely monitors and provides support
• Encourages individual’s engagement in social and community activities as well as appropriate physical/wellness activities
• Absolutely communicate with the person receiving services
• Effectively manages crisis and behaviors
• Dispatches in-person supports as needed
• Identify obstacles and help the person served problem solve around them
• Provides technical assistance to individuals served and family members regarding remote support systems
• Troubleshoot technology issues with remote support systems
• Ensures service delivery quality and compliance
• Maintains safety issues and addresses them timely and appropriately
• Ensures accurate and timely documentation of service delivery
• Communicates timely with manager regarding pertinent issues and works collaboratively with peers and other departments
• Models The LADD Way (TLW) ensures their performance is aligned with TLW and the policies and practices set for the department
• Represents LADD in a positive manner as appropriate
• Keeps up-to-date on all relevant training and certifications

Requirements

• Demonstrated ability to navigate various technology software and platforms
• A high school diploma or equivalent is required
• Current and valid driver’s license (with fewer than 6 points) and vehicle insurance
• Ability to pass a background check (includes physical and a drug screen, and criminal check)
• Ability to work a flexible schedule (including evenings, weekends, and holidays)

Qualifications

• A high school diploma or equivalent is required
• Current and valid driver’s license (with fewer than 6 points) and vehicle insurance
• Ability to pass a background check (includes physical and a drug screen, and criminal check)
• Ability to work a flexible schedule (including evenings, weekends, and holidays)

Benefits

N/A

Schedule

Relief, PRN

Pay

$17.25 - $18.25 per hour

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