Remote - Sr. SharePoint Consultant, Professional Services

The role

Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer-centric culture. As a Senior SharePoint Consultant within the Professional Services organization, you will consult with and advise our valued enterprise and public sector clients on Microsoft SharePoint engagements.

Responsibilities

• Work closely with related teams on SharePoint projects, including upgrades, installations, configurations, migrations, security enhancements, administration, policy development, and user training.
• Collaborate with co-workers, customers, and vendor representatives on the installation, configuration, and troubleshooting of SharePoint, adhering to contract Service Level Agreements (SLAs).
• Function as a technical expert, with strong customer interaction skills, advising on, implementing, and managing complex solution and service deployments for clients.
• Pursue relevant training for SharePoint to stay updated on new trends and technological updates.
• Model our values of personal growth, customer passion, taking care of others, and owning the end result.
• Work in a highly visible customer-facing role.
• Support a detailed, actionable Statement of Work with our architects, engineers, and project managers.
• Continually fine-tune your delivery, adoption, and problem-solving skills.

Requirements

• A computer science or information technology degree or diploma, or equivalent industry experience.
• Proven consulting experience in a similar role.
• Proven hands-on SharePoint migration experience.
• Updated certifications and training, including:
• Managing Microsoft Teams (MS-700)
• Microsoft 365 Administrator (MS-102)
• Identity and Access Administrator Associate (SC-300)
• Information Security Administrator (SC-401)
• Sharegate, Quest ODM, SPMT

Qualifications

• A curious mindset, willing to ask the right questions to provide customers with the best possible solution.
• A problem solver with the capability to uncover and address the root cause of an issue.
• A proactive work ethic that prioritizes responsiveness to customers.
• A passion for building strong relationships with customers and driving great customer experience.

Skills

• Strong technical understanding of planning, designing, setting up, and administering Microsoft SharePoint environments.
• Effective communication and customer interaction skills.
• Ability to manage complex solution and service deployments.
• Continuous learning and updating of relevant certifications and training.

Benefits

• Comprehensive and competitive benefits package including health and wellbeing, financial benefits, paid time off, and additional perks.