Remote Sr. Communications Specialist (VA ESOM)

About the role

Kentro is seeking a Sr. Communications Specialist to support the Department of Veterans Affairs ESOM program. This dynamic role is responsible for supporting and managing communications initiatives for a large, technical, federal contract.

Responsibilities

• Develop and refine clear, compelling, and organic written content for a variety of audiences – including senior leaders, employees, internal program teams, and government clients – using a variety of channels.
• Create and conceptualize high quality visual materials, including slick sheets, presentations, one-pagers, infographics, case studies, briefings, capability overviews, and other collateral that effectively communicate program value, technical competencies, and mission impact.
• Develop narratives that best communicate value delivery to the client and align across internal audiences. Create and draft briefs, articles, talking points, etc., for internal and external audiences that emphasize value and growth messaging.
• Lead internal communications efforts for large program teams, including message development, employee announcements, program updates, leadership communications, and organization-wide communications.
• Design and drive internal communications initiatives that strengthen team cohesion, employee understanding, engagement, and alignment with organizational priorities. Lead a variety of internal communications efforts, including the production of a monthly newsletter, virtual all-hands events, and more.
• Identify challenges to effective team communication flows and implement strategies to mitigate them in an effort to support operations. Lead the creation of new channels, innovations, and strategies to enhance employee communications. Support the development of an internal SharePoint designed to support Program communications.
• Maintain team distribution lists and serve as the primary contact for the communications team inbox. Collaborate with leaders and cross-functional teams - including technical staff (program managers, engineers, analysts), business operations, human resources, and others - to gather insights; develop, shape, and execute communication strategies; ensure consistent messaging across channels; and provide communications guidance.
• Maintain and advance brand standards, voice, and visual identity across a variety of written and visual materials. Ensure adherence to brand standards across the Program.
• Support business growth activities by assisting with fact-finding, narrative development, and the production of communications collateral. Identify ways to use technology and automation to improve processes, workflows, and/or output.
• Aid in the development of other communications tasks, projects, and initiatives, and special projects, as needed.

Qualifications

• Bachelor’s degree
• At least 10+ years of relevant experience in communications or public relations
• Federal Contracting experience (experience working on/with large federal programs is a plus)
• A broad range of general communications experience
• Strong writing skills are a must (non-AI-generated)
• Ability to translate complex technical information into accessible, mission aligned materials for both customer-facing and internal audiences
• Manage multiple projects simultaneously, ensuring timely delivery, quality control, and strategic alignment
• Experience tracking commitments, staffing actions, risks, dependencies, and deadlines
• Strong communication, follow-up, documentation, and stakeholder management skills
• Proficiency with Microsoft Office 365 tools, (PowerPoint, Teams, SharePoint, Word, Excel) and related collaboration tools

Preferred Qualifications

• Knowledge of/working on large federal programs
• Experience with the VA (either as an employee/contractor, or as a client)
• SharePoint experience is highly favored
• Proficiency using Jira
• APR certification or PRSA membership is a plus

Soft Skills & Competencies

• Highly creative, out-of-the-box thinking
• Attention to detail, while maintaining an eye on the broader context
• High level of comfort working in an ever-changing and dynamic contract-driven environment
• Inherent initiative, while understanding the nuances of working on a large team with a clear leadership structure
• The ability to take complete ownership of tasks, projects, and initiatives, and work without supervision
• Flexible and agile
• Strong work ethic with the ability to work independently
• A passion for communications and a deep understanding of its ability to further organizational goals

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
• We offer education reimbursement for certifications, degrees, or professional development.
• We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations.
• We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking.
• We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
• We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.
• We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
• We are committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.
• We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Contact Information

To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position.

If you need alternative application methods, please email careers@kentro.us and request assistance.