Remote Sr. Communications Specialist (VA ESOM)
Kentro · United States · 1 wk ago
RemoteRemoteMarketingFull-time
Responsibilities
- Develop and refine clear, compelling, and organic written content for a variety of audiences - including senior leaders, employees, internal program teams, and government clients - using a variety of channels.
- Create and conceptualize high quality visual materials, including slick sheets, presentations, one-pagers, infographics, case studies, briefings, capability overviews, and other collateral that effectively communicate program value, technical competencies, and mission impact.
- Develop narratives that best communicate value delivery to the client and align across internal audiences.
- Create and draft briefs, articles, talking points, etc., for internal and external audiences that emphasize value and growth messaging.
- Lead internal communications efforts for large program teams, including message development, employee announcements, program updates, leadership communications, and organization-wide communications.
- Design and drive internal communications initiatives that strengthen team cohesion, employee understanding, engagement, and alignment with organizational priorities.
- Identify challenges to effective team communication flows and implement strategies to mitigate them in an effort to support operations.
- Lead the creation of new channels, innovations, and strategies to enhance employee communications.
- Maintain team distribution lists and serve as the primary contact for the communications team inbox.
- Collaborate with leaders and cross-functional teams - including technical staff (program managers, engineers, analysts), business operations, human resources, and others - to gather insights; develop, shape, and execute communication strategies; ensure consistent messaging across channels; and provide communications guidance.
- Maintain brand standards, voice, and visual identity across a variety of written and visual materials. Ensure adherence to brand standards across the Program.
- Support business growth activities by assisting with fact-finding, narrative development, and the production of communications collateral.
- Identify ways to use technology and automation to improve processes, workflows, and/or output.
- Afford assistance with, or serve as the lead for, other communications tasks, projects, and initiatives, and special projects, as needed.
Qualifications
- Bachelor’s degree
- At least 10+ years of relevant experience in communications or public relations
- Federal Contracting experience (experience working on/with large federal programs is a plus)
- A broad range of general communications experience
- Strong writing skills are a must (non-AI-generated)
- Ability to translate complex technical information into accessible, mission aligned materials for both customer-facing and internal audiences
- Manage multiple projects simultaneously, ensuring timely delivery, quality control, and strategic alignment
- Experience tracking commitments, staffing actions, risks, dependencies, and deadlines
- Strong communication, follow-up, documentation, and stakeholder management skills
- Proficiency with Microsoft Office 365 tools, (PowerPoint, Teams, SharePoint, Word, Excel) and related collaboration tools
- Knowledge of/working on large federal programs
- Experience with the VA (either as an employee/contractor, or as a client)
- SharePoint experience is highly favored
- APR certification or PRSA membership is a plus
Preferred Qualifications
- Knowledge of/working on large federal programs
- Experience with the VA (either as an employee/contractor, or as a client)
- SharePoint experience is highly favored
- APR certification or PRSA membership is a plus
Desired Soft Skills And Competencies
- Highly creative, out-of-the-box thinking
- Attention to detail, while maintaining an eye on the broader context
- High level of comfort working in an ever-changing and dynamic contract-driven environment
- Inherent initiative, while understanding the nuances of working on a large team with a clear leadership structure
- The ability to take complete ownership of tasks, projects, and initiatives, and work without supervision
- Strong capacity for relationship building
- High emotional intelligence
- Flexible and agile
- Strong work ethic with the ability to work independently
- A passion for communications and a deep understanding of its ability to further organizational goals
Clearance Requirement
- US Citizen or Green card holder
- Willing and able to obtain and maintain Public Trust Clearance
- Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents