Remote Services Representative

Job Summary

This position requires the individual to apply their technical experience to the support of internal and external customers, including but not limited to: field service technicians, project managers, contractor clients, and end-user clients. This includes phone support, remote BMS support, system and energy savings analysis, and alarm monitoring. At times, this role may assist field construction technicians in the commissioning of systems for ongoing projects.

About the Role

The position requires a high level of experience in computer skills and the understanding of computer-operated systems, including network types. The ability to convey information clearly and effectively to others in a fast-paced environment is a must.

Essential Functions

• Utilizes the tools created for Remote Services to perform daily activities on client systems.
• Maintains regular communication with both internal and external contacts and clients regarding ongoing issues and activities.
• Identifies recommendations to repair or modify client systems for operational or energy efficiency improvement and provides necessary information to the Sunbelt Service Salesperson. This includes recommendations to update systems to the latest standards or into quality compliance.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments to client system parameters, programs, or graphics as requested and directed by the client where contractually appropriate.
• Makes adjustments