We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "How We Work Together", "About Philips", "Philips Transparency Details", etc? Those contain info about benefits, pay, schedule, etc. We need to extract relevant content.
Let's parse the job description.
Job Title: Remote Service Engineer, IGT-S (Remote-Based)
Job Description: Exciting opportunity combine your technical, networking, and customer interaction skills utilizing the latest remote access technologies to assist healthcare customers with IGT - Fixed Systems products.
Your Role: Acting as a Remote Service Engineer (RSE), the aim of your job is to provide telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners, utilizing the latest remote access technologies.
Acting as a Philips Representative in response to customer inquiries and providing telephone and remote technical support to external customers
Resolving customer service events by leveraging Philips tools and resources as needed
Timely escalation of customer product issues for evaluation and action by higher level support
Utilization of appropriate remote tools to resolve issue and thus avoid dispatching of service call to Field Service Engineer
Implementing best practices and process improvements while diagnosing problems, apply effective solutions and determine follow up actions
Driving increased productivity through utilization of remote tools and technical skills
Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.
Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities.
You're The Right Fit If You’ve acquired 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment.
Philips Image Guided Therapy (IGT) System - Azurion and/or Alllura systems experience and training is required.
Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
You must be able to:
Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
How We Work Together: We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an field role.
About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business.Discover our rich and exciting history.Learn more about our purpose.Learn more about our culture.
Philips Transparency Details: The hourly pay range for this position in AL, AR, AZ, CO, FL, GA, IA, ID, IL, IN, KS, KY, LA, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VI, VT, WI, WV, and WY is $42 to $65, plus overtime eligible. The hourly pay range for this position in AK, DE, HI, MD, MN, RI, and WA is $44 to $69, plus overtime eligible. The hourly pay range for this position in CA, CT, MA, NJ, NY, WA and Washington D.C is $47 to $73, plus overtime eligible. This role also includes an annual incentive bonus plans, on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information: US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside within the contiguous United States. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
We need to remove boilerplate: EEO, drug-free workplace, etc. Also remove "Additional Information" maybe not needed if it's boilerplate. But some parts like US work authorization, relocation benefits, contiguous US, requisition active 45 days, apply soon, etc. Those are likely considered metadata; we can drop them as per instruction: do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. So we can drop that paragraph.
We need to preserve all substantive information: role description, responsibilities, requirements, qualifications, skills, benefits, pay, schedule.
We need to decide sections.
About the role: Could be the introductory paragraph: "Exciting opportunity combine your technical, networking, and customer interaction skills utilizing the latest remote access technologies to assist healthcare customers with IGT - Fixed Systems products." Also maybe "Your Role" description.
Responsibilities: list of duties: provide telephone, remote technical support, remote diagnostics; act as Philips Representative; resolve customer service events; timely escalation; utilization of remote tools; implement best practices; drive increased productivity; respond to inquiries via telephone/written email/chat; interpersonal skills and technical product knowledge critical.
Requirements: maybe the "You're The Right Fit If You’ve acquired 2+ years of experience..." plus physical requirements? Actually physical requirements could be under Requirements or Qualifications. We'll decide.
Qualifications: education: Associate Degree in electronics or equivalent; BSEE/BSEET/BSME/BSMET preferred. Also maybe experience with Azurion/Allura systems.
Skills: ability to understand and apply electronic, mechanical, networking theory; use tools/test equipment.
Benefits: from Philips Transparency Details: annual incentive bonus plans, on-call pay, training, advancement opportunities; comprehensive Philips Total Rewards benefits program includes generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, etc.
Pay: hourly pay ranges per state groups.
Schedule: flexible hours (based on business needs to include overtime, weekends, and on-call rotations). Also maybe mention field role? But schedule section should be present if posting states schedule info. It does: "Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations)." Also "How We Work Together" mentions field role, but that's more about location. We'll include schedule.
We must not include sections with filler like "commensurate with experience". Not present.
We must not repeat job title as heading.
We must not include Job ID etc.
We must output only HTML fragment.
Let's craft.
We'll have sections:
About the role
,
Responsibilities
,
Requirements
,
Qualifications
,
Skills
,
Benefits
,
Pay
,
Schedule
.
Check each for content.
About the role: combine introductory paragraph and maybe "Your Role" description. We'll put both as
.
Responsibilities: list bullet points.
Requirements: maybe include 2+ years experience, ability to work in office/home/hospital, flexible hours, radiation safety? Actually those are more like requirements. But we also have physical requirements: work in office/home/remote and hospital; flexible hours; safely work with radiation sources; wear PPE. Those could be under Requirements.
Qualifications: education and specific system experience.
Skills: technical ability.
Benefits: list.
Pay: table? We'll just list ranges per groups.
Schedule: flexible hours.
Let's extract exact text.
About the role: "Exciting opportunity combine your technical, networking, and customer interaction skills utilizing the latest remote access technologies to assist healthcare customers with IGT - Fixed Systems products." Also "Your Role Acting as a Remote Service Engineer (RSE), the aim of your job is to provide telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners, utilizing the latest remote access technologies.Acting as a Philips Representative in response to customer inquiries and providing telephone and remote technical support to external customers". There's some run-on sentences; we can keep as is but maybe separate sentences.
We'll combine into a paragraph.
Responsibilities bullet list:
- Provide telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners using latest remote access technologies.
- Act as a Philips Representative in response to customer inquiries and provide telephone and remote technical support to external customers.
- Resolve customer service events by leveraging Philips tools and resources as needed.
- Timely escalate customer product issues for evaluation and action by higher level support.
- Utilize appropriate remote tools to resolve issues and avoid dispatching service calls to Field Service Engineer.
- Implement best practices and process improvements while diagnosing problems, apply effective solutions, and determine follow-up actions.
- Drive increased productivity through utilization of remote tools and technical skills.
- Respond to customer product inquiries via telephone or written internet-based email or chat sessions.
- Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities.
Requirements bullet list:
- 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment.
- Ability to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
- Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
- Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
Qualifications bullet list:
- Philips Image Guided Therapy (IGT) System - Azurion and/or Allura systems experience and training required.
- Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
Skills bullet list:
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
Benefits bullet list:
- Annual incentive bonus plans.
- On-call pay.
- Training and advancement opportunities.
- Comprehensive Philips Total Rewards benefits program including:
- Generous PTO.
- 401(k) with up to 7% company match.
- HSA with company contribution.
- Stock purchase plan.
- Education reimbursement.
- (and much more)
Pay