Remote - Select States - Outbound Customer Service

About the role

Anomaly Squared is seeking an enthusiastic Outbound Call Center – Pre-Sales Agent to join our growing telecommunications team. In this role, you will contact prospective customers, identify their needs, and qualify leads that support our sales pipeline. This is a fast-paced, metrics-driven position where your communication skills and professionalism directly contribute to our success.

Key Responsibilities

• Initiate outbound calls to prospective clients
• Identify customer needs and determine interest in our services
• Qualify leads and collect accurate information for the sales team
• Maintain detailed and organized records in CRM software
• Build rapport quickly and represent Anomaly Squared with professionalism
• Maintain daily and weekly performance expectations

Required Qualifications

• Must provide your own equipment (Windows PC, high-speed internet, USB headset, quiet workspace)
• Must currently live and reside in one of the following states: North Carolina, South Carolina, Georgia, Texas, Oklahoma, Kansas
• High school diploma or equivalent
• Excellent verbal communication skills
• Strong interpersonal skills and ability to build rapport
• Basic computer proficiency and comfort navigating CRM tools
• Able to work independently and within a team environment
• Strong organizational skills and attention to detail

Why Join Anomaly Squared

• Supportive, people-focused culture
• Opportunities for growth and skill development
• Fast-paced environment with meaningful impact
• Stable, full time or part time remote work