Remote Retention Representative

Responsibilities

• Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
• Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
• Handle every interaction with honesty and integrity, recognizing customer relationships as the most important asset.

Requirements

• Minimum 1 year of experience in a quota‑carrying sales role.
• Competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
• Must live in Texas – in/near Dallas, San Antonio, Austin, or Houston.
• High school diploma or GED required; Associate’s or Bachelor’s degree a plus.
• Successful completion of a pre‑employment screen (drug test and acceptable driving record).
• Smartphone/device with active network connection.
• Home workspace with wired internet (25 Mbps download / 2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
• Employee responsible for all setup costs (except where required by law).

Benefits

• Paid training
• Time off
• Medical, Dental, Vision, Life Insurance packages
• Health Savings Account (HSA)
• 401(K) with company match
• Employee Stock Purchasing Program
• Tuition reimbursement
• Complimentary DISH TV
• Deep discounts on Sling TV and Boost Mobile plans
• High‑value rewards program including exciting trips & prizes
• Career growth: ability to promote up to two levels in the first year, with paths to leadership and corporate roles

Pay

• Base pay: $34,000 per year ($16.00/hour)
• On‑target earnings: $70,000 per year
• Uncapped commission potential – high performers earn $100k+, elite performers earn $150k+
• Base pay guaranteed; commission is limitless

Schedule

Full‑time; hours may include evenings, weekends, or holidays.