Remote Processing Specialist

Responsibilities

• Data entry and validation of energy rebate requests
• Consistently meet outlined Key Performance Indicators (KPIs)
• Contribute to process improvements in a team-based environment
• Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month
• Follow outlined standard operating procedures to ensure success
• Maintain a high level of professionalism
• Develop new skills for new programs and tasks to meet utilization goals set by Supervisor

Qualifications

• Previous experience in data entry a plus
• Resourceful and inquisitive with high energy
• Strong organizational skills
• Experience with Microsoft office applications a plus
• Flexibility with schedule; split shifts may be required as needed

Schedule

• May be asked to work evenings and/or Saturdays a times of increased volume
• Remote Work Requirements: We provide a laptop, software, and all necessary equipment
• Home Internet Requirements: Internet speed that meets our minimum standard: 10 Mbps upload / 20 Mbps download / 99% latency Google: ‘free speed test’ if you are unsure
• Ability to hardwire internet, plug directly into router
• Environment: Dedicated home office space, free of personal disruptions Two power connections
• You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours

Pay

$16 / hour + $65 / month internet stipend

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Benefits

• Flexible schedule
• Remote Work Requirements: We provide a laptop, software, and all necessary equipment
• Home Internet Requirements: Internet speed that meets our minimum standard: 10 Mbps upload / 20 Mbps download / 99% latency Google: ‘free speed test’ if you are unsure
• Ability to hardwire internet, plug directly into router
• Environment: Dedicated home office space, free of personal disruptions Two power connections
• You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours

Pay

$16 / hour + $65 / month internet stipend