Remote Pilot Operator

About the Role

The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT), keyboard, and Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

PLEASE NOTE: This is NOT a UAS / UAV / RPV Pilot / Operator position.

Responsibilities

• Simulate pilot actions and communications during training exercises using CRT, keyboard, and VCS.
• Receive voice commands from students and input entries into the automated system.
• Translate displayed information into proper ATC terminology and respond via VCS.
• Complete laboratory certification within the first 120 calendar days of employment.
• Pass knowledge and skills tests for each area/sector supported, with a minimum score of 70%.
• Observe certified RPOs, FAA employees, or Contractor instructors performing duties on at least five simulation scenarios.
• Undergo on-the-job training on 5–20 simulation scenarios per control position, followed by FAA observation for certification.

Requirements

• High school diploma or equivalent.
• At least one (1) year of experience in a comparable position.
• Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy.
• Ability to read and interpret diagrams and manuals.
• Clear and understandable verbal communication.
• Subject to FAA security screening.

Qualifications

• Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is highly desirable.
• Completion of aviation studies coursework, certification in the terminal radar lab or en route lab, or working knowledge of FAAO JO 7110.65 is preferred.
• Proficiency with MS Office Suite (Word, Excel, etc.) is desirable.
• Basic familiarity with current technologic tools (tablets, notebooks, applications) is a plus.
• Experience working in a multidisciplinary team is preferred.

Skills

• Exceptional customer service orientation.
• Ability to work productively with a wide range of people and co-workers.
• Effective oral and written communication skills.
• Effective team-building skills.

Schedule

This is a full-time position.