Remote Outbound Sales Specialist

About the role

This position is remote and can be located anywhere within the United States. We are seeking a talented individual to join us as a Remote Outbound Specialist for Integrated Customer Services.

Responsibilities

• Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bills.
• Identify eligibility, then consistently close enrollments.
• Meet daily outbound sales production and monthly quality goals.
• Be an active team member in a remote environment; participate in training sessions and more to develop and grow.
• Thrive in an environment to earn a commission, based on defined metrics.

Requirements

• High School Diploma or GED (required)
• Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
• Ability to type 35+ WPM
• No attendance or punctuality concerns

Qualifications

• Experience handling inbound or outbound voice calls
• Expertly navigating a script
• Supporting customers and tech inquiries
• Comfort with a committed schedule with set lunches and breaks
• Appreciation for goals and performance metrics

Skills

• Customer service satisfaction
• “How can I help you?” attitude

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program
• Employee Assistance Program
• Access to on-demand training courses to advance further in your career

Pay

$18 / hour + $65 / month internet stipend

Schedule

Remote work with dedicated home office space, two power connections, and internet speed meeting our minimum standards.

Assessment

Please note that an assessment must be completed before being considered for the position.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Equal Opportunity Employer

CLEAResult is an Equal Opportunity Employer committed to ensuring equal employment opportunities for all job applicants and employees.