Remote Orthodontic Treatment Coordinator
Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience. We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within.
About the role
The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options. This is a fully remote position. It requires strong communication skills, professionalism, organization, and comfort discussing payment options. If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity.
Responsibilities
- Educate patients on the long-term benefits of orthodontic care
- Clearly explain treatment plans in simple, confident language
- Present financial options and insurance information professionally
- Support patients in making informed decisions
- Maintain organized scheduling and smooth patient flow
- Collaborate closely with doctors and clinical staff
- Uphold a clean, professional, patient-centered environment
Qualifications
- Professional appearance and presence
- Clear, confident communication
- Comfort discussing financial options
- Strong customer service or sales background
- Reliability and consistent attendance
- Ability to work evenings and some Saturdays
- Thrives in structured environments
- Comfortable guiding people through decisions
- Desires stability and long-term growth
Pay
- Competitive hourly pay (starting at $20/hour and up based on experience)
- Performance-based bonus opportunities
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Continuing education support
- Advancement into leadership roles
- High performers are recognized and promoted
Schedule
This is a full-time remote position. Ability to work evenings and some Saturdays required.