Remote Office Coordinator

Responsibilities

• Data Entry
• Verify insurance coverage and patient information
• Maintain accurate documentation in the EHR system
• Schedule, confirm, and reschedule appointments and follow-up visits
• Answer incoming calls and respond to patient inquiries
• Routinely messages to appropriate staff members
• Collect co-pays and patient balances
• Process patient payments and assist with basic billing duties
• Absorb with referrals, prior authorizations, and medical records requests
• Monitor patient flow and communicate wait times professionally
• Complete daily administrative tasks, including scanning, filing, and stocking front desk supplies

Qualifications

• At least 2 years of front office experience in a clinical healthcare setting
• Bilingual, required
• Ability to work effectively with a diverse patient population
• Organized and patient-focused
• Comfortable working in a fast-paced, collaborative clinical environment
• Must be MA certified
• Must have CPR certification