Remote Office Assistant

Job Description

100% remote work with a company that has supported remote team members for more than a decade
Competitive profit-sharing bonus plan, with up to 50% of company profits paid to full-time employees each month
Competitive Paid Time Off plan that supports work-life balance
Subsidized gym memberships
Medical, dental, vision, and life insurance packages for eligible US-based team members
International Health Insurance Reimbursement Program for eligible international team members
Device upgrade and learning reimbursement programs
Career development plans with clearly defined goals and rewards
Additional job-specific incentives and bonuses

Responsibilities

• Answering phones and emails
• Completing entry-level bookkeeping tasks, including recording expenses, organizing receipts, and maintaining transaction records
• Resolving billing issues with clients and internal team members
• Providing account access, usage reports, data analysis, and other ad hoc support for team members
• Supporting quality assurance checks for internal and client-facing reports
• Organizing new client contracts, creating invoices, and processing client payments
• Contributing to internal database maintenance, upkeep, and data entry
• Researching, ordering, and distributing company-wide gifts two to three times per year
• Organizing company events, competitions, and special projects throughout the year
• Facilitating company holiday calendars, time-off calendars, and schedule variation calendars

Requirements

• Willingness to learn, grow, and collaborate with the team and company as a whole
• Excellent verbal and written communication skills
• High level of discretion, ethics, and trustworthiness
• Strong attention to detail and organizational skills
• Ability to support administrative, bookkeeping, billing, reporting, and data entry tasks
• Innovative thinking and willingness to challenge existing methods when improvement is possible
• Availability to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time
• Reliable remote workspace with a fast computer, quality internet, camera, microphone, and speakers
• Intermediate spreadsheet skills
• Experience with bookkeeping or financial record keeping
• Experience with Google Sheets, Microsoft Excel, QuickBooks Online, and Google Workspace
• Experience supporting billing, invoicing, reporting, data entry, or administrative operations

Qualifications

• Available to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time
• Intermediate spreadsheet skills
• Experience with bookkeeping or financial record keeping
• Experience with Google Sheets, Microsoft Excel, QuickBooks Online, and Google Workspace
• Experience supporting billing, invoicing, reporting, data entry, or administrative operations

Skills

• Excellent verbal and written communication skills
• High level of discretion, ethics, and trustworthiness
• Strong attention to detail and organizational skills
• Ability to support administrative, bookkeeping, billing, reporting, and data entry tasks
• Innovative thinking and willingness to challenge existing methods when improvement is possible

Benefits

• Subsidized gym memberships
• Medical, dental, vision, and life insurance packages for eligible US-based team members
• International Health Insurance Reimbursement Program for eligible international team members
• Device upgrade and learning reimbursement programs
• Career development plans with clearly defined goals and rewards
• Additional job-specific incentives and bonuses

Pay

For candidates located in California, New York, Washington, and Colorado, the starting base pay for this position ranges from $15 to $25 per hour. Compensation may vary based on factors such as experience, qualifications, skills test performance, geographic location, and seniority of the position offered. For candidates outside of California, New York, Washington, and Colorado, compensation may fall outside the listed range.

Schedule

Available to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time