Remote Inside Sales Representative
Training classes begin September and October 2026! Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth-oriented role.
About the role
As an Inside Sales Representative at Liberty Mutual, you'll handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You'll represent the Liberty brand, connect customers to the right products, and work as a reliable teammate in a dynamic environment—either at the office or from home.
From day one, you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, paid training includes licensing. Training extends over 16 weeks for licensed hires and 18 weeks for unlicensed hires. You must be available to work a schedule of 4 weekdays and 1 weekend day, with shift options of 11:30-8pm EST, 12:30-9pm EST, or 1:30-10pm EST. This schedule is expected for a minimum of 6 months before consideration for another shift. All computer equipment is provided.
Work-at-home requirements include a professional workspace with a dedicated desk and a wired (cable, fiber, or DSL) high-speed internet connection with a minimum of 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite or mobile internet services.
Responsibilities
- Handle inbound calls and warm leads, consulting with customers on their insurance needs.
- Match the correct coverages, products, and benefits to convert sales leads into policyholders.
- Represent the Liberty brand and connect customers to the right products for their individual needs.
- Adapt to different environments and schedules to meet the varying needs of policyholders.
- Maintain integrity and a customer-centric approach to ensure quality service.
Requirements
- 2-3 years of sales experience preferred; 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well with both prospects and customers.
- Excellent analytical, decision-making, and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire (training provided if unlicensed).
- Must reside in one of the following states: AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, or WV. Licensed-only candidates based in ID, MT, WY, GA, TN, AL, OK, KS, and KY are also eligible.
Pay
- Starting base salary is $45,000 with opportunity for growth.
- Average earnings range from $55,000 to $75,000 through a combination of base salary and generous commission.
- Top-performing agents in their second year and onward can earn up to $85,000+.
Benefits
- Generous earning potential with commission and bonus opportunities.
- Paid licensing and training opportunities.
- Comprehensive medical benefits starting from day one.
- Flexible work arrangements (remote or office).
- Strong work-life balance.
- Opportunities for rewards and recognition.
- No cold calls—all leads are warm and inbound.
Schedule
- Must be available to work 4 weekdays and 1 weekend day.
- Shift options: 11:30 AM–8:00 PM EST, 12:30 PM–9:00 PM EST, or 1:30 PM–10:00 PM EST.
- This schedule is expected for a minimum of 6 months before consideration for another shift.
Key Dates
- Unlicensed Class: September 21, 2026
- Licensed Class: October 5, 2026