Remote Inbound Sales Agent (Fintech)

About the role

We’re hiring Remote Inbound Sales Agents from premier retail and customer-service backgrounds (Apple Store, Microsoft, Lululemon, Nordstrom, Disney, Costco) who know that world-class experience is built on listening, educating, and making people feel cared for. You’ve mastered high-touch service on the sales floor; now bring those skills to a fully remote career with huge earning potential and professional growth.

Why Your Background Fits

• Consultative, Not Transactional: Zero cold calling or high-pressure tactics. Customers come to us through our app asking for help, and you’re there to deliver peace of mind and tailored advice.
• Educate Like a Specialist: Just like guiding someone to the right tech gear or specialized fit, you’ll translate complex insurance details into clear, easy-to-understand choices.
• High-Energy Warmth: You know how to multitask in a fast-paced environment while keeping every customer interaction positive, personal, and effortless.

How You’ll Care For Our Customers

• Welcome Inbound Shoppers: Connect with customers who started their search in our app, creating an immediate sense of trust and active engagement over the phone.
• Simplify the Complex: Uncover policy nuances, hidden discounts, and coverage gaps across 55+ carrier options so customers get the best possible protection for their budget.
• Solve with Empathy: Listen closely to hesitations, resolve concerns with patience, and make purchasing insurance feel refreshingly simple.
• Guide to Completion: Help customers finalize their ideal policy right on the spot, leaving them confident in their coverage.

What You Bring

• The Service Standard: Experience in a high-standard retail, hospitality, or experience-driven environment (Apple, Lululemon, Nordstrom, Disney, etc.).
• Empathetic Communication: A genuinely upbeat attitude, strong active listening skills, and the ability to connect naturally with people.
• Tech-Savvy Multitasking: Comfort navigating internal tools and insurance platforms while maintaining a warm, fluid conversation.

Compensation & Perks

• Hourly wage: $19.00 – $21.00 plus uncapped commissions (our most successful team members typically earn $100,000+ per year).
• Fully Funded Licensing: We cover 100% of your P&C licensing training and exam costs in your first two weeks.
• Remote-First: 100% work-from-home with all computer equipment provided.
• Full Benefits: Medical, dental, vision insurance, and 401(k) matching.
• Flexible Schedules: Choose between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.