Remote Hearing Instrument Specialist
hear.com · New York, United States · 3 wk ago
Healthcare$100k–$120k/moFull-time
About the role
Must hold an active HIS license in CA, NY, PA, or TX and have passed the ILE.
Responsibilities
- Congduct remote evaluations, device fittings, and follow-up care for patients across your licensed state(s)
- Educate and guide patients on getting the most from their hearing technology
- Provide feedback on new hearing care tools and workflows that improve the patient experience
- Collaborate cross functionally to ensure seamless patient journeys
- Contribute clinical insights to hear.com's global network, the largest independent audiology network in the world
Requirements
- Active HIS license in CA, NY, PA, or TX with 2+ years of fitting experience
- HIS applicants must have successfully passed the International Licensing Exam (ILE), administered by the International Hearing Society (IHS)
Qualifications
- A patient-first approach: empathetic, communicative, and genuinely invested in outcomes
- Comfort working independently and managing your own schedule and caseload
- Strong organizational skills and the ability to work across teams in a fast-paced environment
- Reliable home internet: hardwired connection required (100+ Mbps download / 20+ Mbps upload)
- Willingness to obtain licensure in additional states (all associated costs fully covered by hear.com)
Skills
- Teleaudiology
- Remote patient care
- Technology integration
- Team collaboration
Benefits
- Full medical, dental, and vision coverage
- 401(k)
- Paid parental leave
- Open (flexible) PTO policy
- Continuing education and certification costs fully covered
- All equipment provided: laptop, monitor, keyboard, mouse, ethernet cable, and more
Pay
Total target earnings of $100,000 to $120,000 (Base salary + Monthly Performance Bonuses)
Schedule
Monday through Friday, 8am to 5pm or 9am to 6pm in your time zone