Remote Hearing Instrument Specialist
About the role
Must hold an active HIS license in CA, NY, PA, or TX and have passed the ILE.
Responsibilities
- Congduct remote evaluations, device fittings, and follow-up care for patients across your licensed state(s)
- Educate and guide patients on getting the most from their hearing technology
- Provide feedback on new hearing care tools and workflows that improve the patient experience
- Collaborate cross functionally to ensure seamless patient journeys
- Contribute clinical insights to hear.com's global network, the largest independent audiology network in the world
Requirements
- Active HIS license in CA, NY, PA, or TX with 2+ years of fitting experience
- HIS applicants must have successfully passed the International Licensing Exam (ILE), administered by the International Hearing Society (IHS)
Qualifications
- A patient-first approach: empathetic, communicative, and genuinely invested in outcomes
- Comfort working independently and managing your own schedule and caseload
- Strong organizational skills and the ability to work across teams in a fast-paced environment
- Reliable home internet: hardwired connection required (100+ Mbps download / 20+ Mbps upload)
- Willingness to obtain licensure in additional states (all associated costs fully covered by hear.com)
Benefits
- Full medical, dental, and vision coverage
- 401(k)
- Paid parental leave
- Open (flexible) PTO policy
- Continuing education and certification costs fully covered so you can stay at the forefront of the field
- All equipment provided: laptop, monitor, keyboard, mouse, ethernet cable, and more
Schedule
Monday through Friday, 8am to 5pm or 9am to 6pm in your time zone
What We Offer
- Total target earnings of $100,000 to $120,000 (base salary + monthly performance bonuses)
About hear.com
Since 2012, hear.com has grown into the fastest-growing hearing care company in the world, a profitable global health-technology leader with over 1,100 team members across 8 countries. Our mission is simple: help everyone hear well to live well. We've built a digital-first model that makes hearing care more accessible, more personalized, and more effective. Joining hear.com means joining a team that's not maintaining the status quo. We're replacing it.
Culture
- A close-knit, performance-driven team that values ownership, collaboration, and solutions over hierarchy
- Real input into products and processes; your clinical voice matters here
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.