Remote Healthcare Operations Performance Lead

About the Role

Lead daily operational workflows to deliver value-based care results, manage and coach a team, and coordinate with market and central leadership to execute initiatives such as member outreach and gap closure. Drive process improvements and ensure alignment with organizational goals.

Responsibilities

• Lead daily operational workflows to deliver value-based care results.
• Manage and coach a team, ensuring effective performance and development.
• Coordinate with market and central leadership to execute initiatives such as member outreach and gap closure.
• Drive process improvements and ensure alignment with organizational goals.

Requirements

• Minimum of 5+ years in healthcare operations.
• At least 2+ years of people management experience.
• Strong organizational skills and proactive leadership style.
• Ability to foster psychological safety and promote collaboration within teams.