REMOTE Default Reporting and Analytics Analyst

What You’ll Do

• C Conduct a root-cause analysis on identified issues, take ownership of the issue from identification to resolution including communicating possible downstream implications.
• Determine the exceptions and report requirements needed to ensure accurate default reporting.
• Work closely with default management on identified issues or regulatory changes and analyze business processes to recommend improvements to correct data reporting errors.
• Validate and troubleshoot exception reports and default data from the system of record to ensure any discrepancies are being identified.
• Perform data analysis to ensure accuracy before delivery to internal and external customers.
• Alter existing reports to provide data for ad-hoc business needs.
• Create and maintain documentation of processes (i.e., job aides, reports, and procedures) and ensure they are up to date and accurate as all times per department policy.

What You’ll Need

• A high school diploma or equivalent work experience.
• Three plus (3+) years’ experience in multiple functional areas within loan servicing, preferably within default.
• A minimum of one (1) year of experience with data analysis and auditing large sums of data and identifying discrepancies.
• A strong working knowledge of loan servicing terminology.
• A working knowledge of prominent loss mitigation programs and default timelines (plus).
• A working knowledge of Microsoft SQL programming and scripting (plus).
• An ability to navigate loan servicing systems.
• A proficient skillset in Microsoft Office, particularly advanced skills in Excel (including writing/using formulas such as vlookup, hlookup, etc.) and Outlook.
• Strong analytical and problem-solving skills.
• The ability to work on multiple projects simultaneously.
• The ability to work under pressure and meet deadlines.
• The ability to make decisions that have moderate impact on the department’s credibility, operations, and services.
• The ability to organize and prioritize their own work schedule on short-term and long-term basis.
• The ability to effectively communicate with co-workers and management level associates within both internal and external customers.

Our Company

Carrington Mortgage Services is part of The Carrington Companies, which provides integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To learn more, visit: www.carringtonmortgage.com.

What We Offer

• Comprehensive healthcare plans for you and your family.
• A discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information, visit: carringtoncf.org.