Remote Customer Service & Client Support Agent – Work From Home

About the role

This position offers remote customer service and client support roles. The ideal candidate will be based in Charlotte, United States.

Responsibilities

• Handle customer inquiries and issues via phone, email, and live chat
• Provide prompt and professional responses to customer concerns
• Escalate complex issues to senior team members as necessary
• Collaborate with internal teams to resolve customer problems

Requirements

• Excellent communication skills, both written and verbal
• Ability to work independently and manage multiple tasks simultaneously
• Strong problem-solving and analytical skills
• Experience in customer service or a related field preferred

Qualifications

• High school diploma or equivalent
• Proficiency in Microsoft Office Suite

Skills

• Customer service skills
• Technical troubleshooting skills
• Email and live chat support experience

Benefits

Not specified

Pay

Not specified

Schedule

Not specified