Remote Client Care Representative

About Our ClientThe organization operates in the insurance industry, providing life, supplemental health, and accident insurance solutions. With a history spanning more than 70 years, it helps individuals and families navigate insurance options through structured support, client-focused services, and personalized guidance. The organization maintains a broad presence and provides services supported by union representation.About the OpportunityThe Remote Client Care Representative helps prospective clients understand their insurance options and make informed decisions about financial protection. This fully remote role focuses on managing warm leads, conducting virtual appointments, assessing client needs, and providing personalized support throughout the engagement.Responsibilities• Engage with prospective clients using warm leads provided by the company.• Schedule and conduct virtual appointments with clients.• Follow up consistently to maintain client engagement.• Assess client needs, priorities, and coverage considerations.• Explain insurance products and options clearly and professionally.• Guide clients through available coverage choices and support informed decision-making.• Maintain professional and responsive communication throughout the client experience.Requirements• Strong verbal communication and active listening skills.• Dependable, professional, and client-focused attitude.• Strong attention to detail and organizational skills.• Comfort using virtual communication tools.• Willingness to learn, accept coaching, and apply feedback.• Ability to manage responsibilities independently in a remote environment.Pay Range and Compensation Package• Compensation details will be determined based on the candidate’s experience, skills, qualifications, and other relevant factors.• Weekly paychecks.• Unlimited earning potential through performance-based compensation.• Performance incentives.Benefits & Perks• Fully remote work environment.• Warm leads provided by the company.• Medical premium reimbursement.• Online training and accessible learning resources.• Daily coaching and mentorship.• No overhead expenses.• Union representation through OPEIU Local 277. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.