Remote Care Management - CMA

About the role

The position of the Remote Care Coordinator will perform telephonic encounters with patients on behalf of our practice partners each month. This is a 1099 Contractor position and the Contractor will be responsible for their own taxes.

Responsibilities

• Set your own hours and will not be held to a daily work hour schedule.
• Complete due diligence measures on 100% of assigned patients and billable encounters on 90 percent of the patients they are assigned each month unless patients are unable to participate due to current health conditions.
• Attend regularly scheduled meetings (i.e., Bi-Monthly Staff Meetings, monthly one on one's, etc.)

Requirements

• Certified Medical Assistant
• A minimum of two (2) years of clinical experience - preferably in pain management
• Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop and applications (Microsoft Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to conduct Care Management duties.
• Ability to exercise initiative, judgment, organization, time-management, problem-solving, and decision-making skills.
• Skilled in using various computer programs

Qualifications

• Self-directed
• Demonstrated time management skills
• Clear diction
• Applies exemplary phone etiquette to every call
• Committed to excellence in patient care and customer service
• Ability to troubleshoot minor technological issues related to remote working environment

Skills

• Quickly recognize condition-related warning signs
• Organized, thorough documentation skills

Benefits

• Contract position with opportunity to become a full-time position
• To include benefit options (Medical, Dental, Vision, 401K, Life)
• Streamlined designed technology for your Chronic Care operations

Pay

• Productivity-based pay structure
• $8.00 per completed patient encounter up to 99 encounters/month
• $8.50 for 100-149 encounters/month
• $9.00 for 150-199 encounters/month
• $10.00 for 200-249 encounters/month
• $11.00 for >250 encounters/month

Schedule

• Part-time from home office
• Typically need to dedicate an average of 20-30 hours per week to care for their assigned patients initially
• This time commitment will increase as the patient assignment increases