Remote Bilingual Field Interviewer (Hmong/English)
Project Overview
PACE projects aim to gather valuable insights into topics such as: Access to essential services, Communication with providers, Choice and quality of services, Medical transportation, Personal safety, Community inclusion and empowerment.
Project Details
Training: Mandatory virtual training begins mid-July
Duration: Runs from Mid-July to November or until all interviews are completed
Commitment: All interviews must be conducted Monday-Saturday between 9 a.m. and 7 p.m. local time
What We Offer
Paid Training
Technology to complete the project
Flexibility to create your own schedule
Meaningful, Rewarding Work that gives a voice to underserved communities
Responsibilities
Conduct remote semi-structured interviews (via Phone) with older adults from diverse cultural, ethnic, and socioeconomic backgrounds
Gather meaningful feedback on participants' experiences and satisfaction with services
Independently organize and manage your interview schedule
Create a comfortable, unbiased environment during interviews
Track call dispositions and access participant information through an online file-sharing platform
Record interview outcomes, resolve inconsistencies, and submit findings
Maintain confidentiality and comply with federal HIPAA regulations and data security
Maintain regular communication with Vital Research for updates and support
Qualifications
Bilingual English/Hmong with the ability to fluently speak, read, and write in both English and Hmong
Self-driven and comfortable working independently in a remote setting
Tech-savvy, with proficiency in Zoom and other web-based platforms
Comfortable working with individuals with disabilities, with sensitivity to their needs
Excellent communication skills to build trust and establish rapport with participants
Equipped with a personal computer and a secure Wi-Fi connection
Organized and attentive to detail to ensure accurate completion of tasks
Desired Qualifications
Previous experience in research fieldwork, especially interviewing or observational roles
Familiarity with working with individuals with disabilities, group homes, or day centers
Sales-minded individuals who are energetic and resilient
Interest in professional development for future social research roles or graduate school
Compensation
$25 per hour for training
$15 per hour when conducting 0-1 Interviews
$11.50 per interview when conducting 2 or more interviews per hour
Compensation for interviews is per completion, covering all work hours, travel time, mileage, and supplies.
Join us in this important initiative to empower and enhance the quality of services for state-supported individuals.
If this opportunity aligns with your skills and interests, we encourage you to apply!
Please note that all opportunities are contingent upon background check, training, and the use of personal protective equipment when required.