Jobs · Customer Service

Remote Associate

GFI Team Ikigai · Boston, MA · 2 mo ago
RemoteRemoteCustomer ServicePart-time

About the role

We're looking for ambitious and driven individuals to join our remote team and help solve one of the world's most pressing issues—financial illiteracy. This 100% remote position provides all online tools and in-house training, so no prior financial work experience is required. We prioritize a strong work ethic, integrity, perseverance, a desire to grow, and an entrepreneurial spirit.

Responsibilities

  • Serve as a key contact and liaison for clients to ensure their total satisfaction.
  • Interact with clients and associates on an ongoing basis, providing timely, professional, and courteous support.
  • Share financial knowledge, education, and strategies on business matters, investments, insurance-based protection, retirement, savings, and estate planning.
  • Work with clients to develop customized financial plans tailored to their unique needs and goals.
  • Help clients understand their financial situation and provide expert advice on budgeting, debt reduction, investing, and retirement planning.
  • Think creatively and collaborate with a team of like-minded individuals passionate about making a difference.

Requirements

  • Must pass a background check.
  • 18 years or older.
  • U.S. citizen.
  • Strong work ethic, integrity, perseverance, and a desire to grow.
  • Entrepreneurial spirit and self-motivation.
  • Drive, passion, and desire to help people.

Qualifications

Preferred backgrounds include customer service, leadership, management, education, coaching, or military. Financial skills or knowledge are not required, as training is provided.

Training & Development

  • In-house training provided in both group and individual settings.
  • Access to experienced mentors and an education-focused system to support your success.
  • Leadership development opportunities.
  • Personally customized scheduling.

Benefits

  • Advancement and compensation scalable based on personalized career goals.
  • Opportunities for personal and professional growth.
  • Collaborative and values-driven team environment.

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