Remote Administrative Assistant

Administrative Assistant — Fully Remote About RightWay ABA RightWay ABA is a woman-owned, BCBA-led behavioral health company providing evidence-based Applied Behavior Analysis (ABA) services to children with autism spectrum disorder and related diagnoses, ages 2-18. We specialize in comprehensive center-based and in-home therapy models designed to support meaningful skill development and family empowerment. Position Overview We are seeking a detail-oriented and compassionate Administrative Assistant to join our growing team. This fully remote position plays a vital role in supporting our clinical and operational infrastructure, ensuring seamless communication and accurate documentation across all company platforms. Compensation & Benefits Salary: $45,000–$55,000 (commensurate with experience)Unlimited PTO with flexible time-off policies (subject to billable requirements)Company-sponsored 401(k) retirement planComprehensive health benefits: medical, dental, and vision insurance with employer contribution Key Responsibilities Manage employee onboarding and offboarding processes, including documentation and system accessAnswer and appropriately direct incoming inquiries to relevant staff membersProvide accurate, professional information about RightWay ABA services to callersMaintain comprehensive and confidential employee records, including payroll documentation and HR documentationFacilitate benefits enrollment and education for full-time employeesAudit and maintain current, accurate information across all company platforms and databasesIdentify and escalate data discrepancies or outdated information for timely correctionLeverage AI and automation tools to optimize administrative workflows and efficiencyAssist with client onboarding, boarding, scheduling and other client related administrative tasks Required Qualifications Demonstrated customer service experienceExcellent written and verbal communication skillsStrong organizational abilities with capacity to manage multiple prioritiesCalm, empathic interpersonal approach with diverse stakeholdersAttention to detail and commitment to accuracy Preferred Qualifications Clinical ABA experience or familiarity with autism spectrum disorderExperience working within healthcare or behavioral health settings INDRBT