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Jobs · OTHR · North Carolina

Remittance Processing Specialist IV - 2nd Shift

Deluxe · Charlotte, NC · 1 wk ago
On-siteOTHRFull-time

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans. 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

About the Role

The Processing Specialist IV position performs moderately complex control processes with minimal supervision. The focus of the role is to perform the day-to-day functions of deposit/transmission reconciliation and balancing, as well as the research/resolution of non-conforming images. Acts as a back-up to the Lead in their absence.

Processing Specialist IV has expert-level knowledge in Data Entry or Operator functions or a combination of both. Can perform functions associated with Processing Specialist I, II, and III in Data Entry and Operator roles.

Data Entry

  • Handles advanced back-end functions including rejects, reconciliation, and balancing of deposits, file creation, and transmissions.
  • Follows complex balancing instructions and uses independent thinking to make data-driven decisions.
  • Communicates with clients regarding work in progress or completed work to ensure satisfaction and efficient, effective solutions.

Operator

  • Multifunctional role with the ability to work on various opening/scanning machines.
  • Act as a backup to the Lead for work assignment, delegation, questions, and team management.

Responsibilities

  • Maintain and execute control processes to ensure all client work is deposited and transmitted.
  • Perform QC checks to assure quality and process adherence.

Requirements

Basic Qualifications

  • High School Diploma or equivalent.
  • 3 years of experience.
  • Good hand/eye coordination.
  • Detail-oriented and quality-conscious.
  • Comfortable working in a fast-paced, deadline-oriented environment.
  • Flexible schedule, possibly including weekends, holidays, overtime, and/or off shifts.
  • Team player with good interpersonal skills.
  • Ability to work well independently and with others.
  • Ability to adapt to change and learn new processes as the business evolves.
  • Must meet the Deluxe established standard minimums for productivity and accuracy.
  • Must be 18 years of age or older.

Preferred Qualifications

  • High School Diploma or equivalent and 5 years of work experience.

Schedule

2nd shift, Monday - Friday, 3:00 PM - 11:30 PM.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work.

  • Healthcare (Medical, Dental, Vision).
  • Paid Time Off, Volunteer Time Off, and Holidays.
  • Employer-Matched Retirement Plan.
  • Employee Stock Purchase Plan.
  • Short-Term and Long-Term Disability.
  • Infertility Treatment, Adoption, and Surrogacy Assistance.
  • Tuition Reimbursement.

These benefits are designed to enhance health, protect financial security, and provide peace of mind to our employees and their families. Benefits may vary based on role, location, or hours worked.

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