Remittance Processing / Lockbox Associate - Part Time

Position Overview

This position is part of the Remittance Processing department within our Bank Operations group. Remittance Processing is responsible for processing account receivable transactions for commercial customers. Items must be sorted in categories predefined by the customer, scanned into our imaging application, keyed, balanced, and finalized. They also receive and process mailed transactions sent to bank’s central post office box. This department will also assist other departments with tasks as needed, such as reviewing and approving check deposits made through the mobile channel.

Work Schedule

This position is Monday through Friday, 6:00 AM till finish (normally by 2:00 PM). The first business day after a holiday is required. Mondays and the first business day after holidays normally exceed 10 hours.

Requirements

• 1-3 years banking experience or college degree preferred, but not required
• Ability to accurately 10-key at minimum pace of 9,000 keystrokes per hour is preferred and capacity to increase pace as necessary to meet deadlines (candidates with this level of 10-key will be prioritized)
• Will also consider candidates with a minimum pace of 6,000-8,000 keystrokes per hour
• Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
• Problem solving skill with strong attention to detail
• Excellent verbal and written communication skills
• Ability to provide a high degree of customer service
• Ability to operate in a volume-based deadline-driven environment
• Ability to perform job functions independently
• Ability to lift mail trays weighing around 25lbs
• Ability to get up and down frequently

Additional Responsibilities

• Read, reference, and interpret written departmental procedures
• Cross train on department tasks
• Make suggestions to correct or enhance existing processes
• Take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth