Remediation Officer

Roles and Responsibilities

• Reviewing surveys, reports and site intelligence to define remediation priorities and scopes of work.
• Preparing tender packs, assessing proposals and appointing competent contractors and consultants.
• Building and tracking project plans, programmes and budgets, with regular progress reviews.
• Leading meetings and resident updates; issuing clear, accessible communications at key milestones.
• Carrying out site visits to validate quality, safety controls and adherence to specification.
• Maintaining compliance records, risk registers and MI dashboards for internal and client reporting.

Requirements

• You are a structured, detail-strong coordinator who stays calm, fair and solutions-focused under pressure.
• You communicate complex, technical matters simply and empathetically to non-technical audiences.
• You confidently challenge where needed and hold suppliers to account while building positive partnerships.
• You balance safety, quality and cost, making sound, evidence-based decisions.
• You are self-motivated, collaborative and comfortable working across multiple live projects.

Experience That Helps

• Coordinating building safety or defect remediation projects, including façade, fire safety or water ingress.
• Managing major works in residential property, including scoping, tendering and contractor oversight.
• Familiarity with H&S principles and construction best practice, including CDM and RAMS.
• Handling insurance/warranty claims and technical documentation to support cost recovery.
• Using property, project or asset management systems to track actions, risks and performance.

Benefits

• Competitive salary, aligned to experience
• Car allowance for field-based roles
• 24 days holiday plus bank holidays
• Pension scheme
• Vitality private healthcare
• Perkbox membership with discounts across retail, travel and entertainment
• Fully funded training and professional development, including paid study leave
• Employee referral scheme
• Annual salary review
• Free eye tests and Cycle to Work scheme
• Long service award
• Support for Army Reserve training