Relocation Contractor (1099) - Pittsburgh, PA

Services You’ll Provide

• Build trusted relationships with relocating employees by understanding their needs, preferences, and priorities.
• Provide guidance on neighborhoods, transportation, and local lifestyle considerations.
• Conduct housing and school research, including rental market insights, commute considerations, and general suitability.
• Support clients with local orientation and navigation of common relocation logistics.
• Curate personalized recommendations for dining, social, cultural, and lifestyle activities.
• Deliver tailored insights and recommendations using your local expertise and available tools.
• Facilitate area tours (virtual or in-person), offering real-time perspective and context.
• Communicate with clients through phone, email, video, and/or in-person interactions.
• Coordinate with relevant vendors, partners, or service providers as needed to support the client experience.
• Manage multiple client engagements independently, ensuring organization and follow-through.
• Document key updates and interactions to support continuity of service.

What Enables Success in This Role

• Established presence in Pittsburgh, with strong knowledge of local neighborhoods, housing, and lifestyle offerings.
• Experience in a client-facing, service-oriented capacity (e.g., relocation services, real estate, hospitality, concierge services, mobility, or similar).
• Ability to operate independently and manage multiple engagements simultaneously.
• Strong interpersonal, communication, and problem-solving skills.
• Professional judgment and discretion when supporting clients through complex or high-touch situations.
• Familiarity with local service providers, vendors, or community networks is a strong advantage.
• Prior personal or professional relocation or moving assistance experience is preferred, but not required.

Past Experience and Current Skills Will Enable Your Success In This Role

• Must have the legal right to work in the United States.
• Must have at least 5 years of residency in Pittsburgh with extensive knowledge of the local rental market, education system, and local registration processes.
• Own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver’s license, as the role involves driving clients for area tours and rental searches.
• Be flexible and available to work weekends.
• Have a friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
• Be self-motivated, with the ability to work independently and manage time effectively.
• Have prior personal or professional relocation or moving assistance experience is preferred, but not required.
• Education and/or Technology Requirement: Bachelor or Associate’s degree (or equivalent) preferred, Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.
• Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.