Jobs · Customer Service

Relocation Consultant (Part-Time) - Seattle

Relocity, Inc. · Lynnwood, WA · 1 wk ago
Customer Service$28.31–$30.6/hrPart-time

What You’ll Do

  • Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.
  • Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions.
  • Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
  • Aid with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition.
  • Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.
  • Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports.
  • Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.
  • Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.
  • Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups.
  • Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.

How You’ll Do It

Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.

Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions.

Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.

Aid with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition.

Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.

Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports.

Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.

Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.

Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups.

Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.

Past Experience and Current Skills Will Enable Your Success In This Role

  • Must have the legal right to work in the US.
  • Must have at least 5 years of residency in Seattle, with extensive knowledge of the local rental market, education system, and local registration processes.
  • Preference for someone based in greater Seattle - ideally between the University District and Shoreline, including areas such as Green Lake, Northgate, Lake City, or up toward Everett.
  • Must own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver’s license, as the role involves driving clients for area tours and rental searches.
  • Applicants should have the flexibility to dedicate at least 25 hours per week to this role without the demands of full-time employment elsewhere.
  • Must be flexible and available to work weekends.
  • Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
  • Must be self-motivated, with the ability to work independently and manage time effectively.
  • Prior personal relocation or moving assistance experience is preferred, but not required.

Education and/or Technology Requirement

  • Bachelor or Associate’s degree (or equivalent) preferred.
  • Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.

Language Skills

  • Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.

Pay Range

$28.31 - $30.60

About the Role

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia. Learn more at www.relocity.com.

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