Relocation Consultant (Part-Time)

What You’ll Do

• Be a trusted partner to clients and their employees, guiding them through every stage of the relocation process.
• Coordinate moves and ensure smooth transitions, handling key logistical details with a white-glove approach.
• Provide high-touch support to help employees feel at home in their new city.

How You’ll Do It

• Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns.
• Guide employees on the city’s neighborhoods, transportation options, and local culture.
• Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability.
• Aid with essential services like DMV registration, banking setup, and other logistical requirements.
• Curate personalized recommendations for social, cultural, and lifestyle activities.
• Research and deliver customized information using Relocity’s proprietary software and GSuite products.
• Coordinate and lead area tours, either in person or virtually, providing firsthand insights.
• Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings.
• Serve as the primary point of contact throughout the relocation journey, liaising between clients, partners, and vendors.
• Manage multiple relocations efficiently, maintaining organization, attention to detail, and proactive follow-ups.
• Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.

Past Experience and Current Skills

• Must have the legal right to work in the US.
• At least 5 years of residency in Phoenix (Chandler is ideal), with extensive knowledge of the local rental market, education system, and local registration processes.
• Own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver’s license.
• Flexible to dedicate at least 20 hours per week to this role without the demands of full-time employment elsewhere.
• Flexible and available to work weekends.
• Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
• Self-motivated, able to work independently and manage time effectively.
• Prior personal relocation or moving assistance experience preferred, but not required.

Education and/or Technology Requirement

• Bachelor or Associate’s degree (or equivalent) preferred.
• Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.

Language Skills

• Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.