Relocation Consultant (Part-Time) - Los Angeles, CA
Relocity, Inc. · Santa Monica, CA · 2 wk ago
HybridHuman ResourcesPart-time
What You’ll Do
- Be a trusted partner to clients and their employees, guiding them through every stage of the relocation process.
- Coordinate moves and ensure smooth transitions.
- Handle key logistical details with a white-glove approach.
- Provide high-touch support to help employees feel at home in their new city.
How You’ll Do It
- Develop strong relationships with relocating employees.
- Understand unique needs, preferences, and concerns throughout the relocation process.
- Provide expert guidance on neighborhoods, transportation options, and local culture.
- Conduct in-depth housing and school research.
- Assist with essential services like DMV registration, banking setup, and other logistical requirements.
- Curate personalized recommendations for social, cultural, and lifestyle activities.
- Gather and deliver customized information using Relocity’s proprietary software and GSuite products.
- Coordinate and lead area tours, either in person or virtually.
- Facilitate ongoing communication with relocating employees.
- Manage multiple relocations efficiently, maintaining organization, attention to detail, and proactive follow-ups.
- Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.
Past Experience and Current Skills
- Must have the legal right to work in the United States.
- Must have at least 5 years of residency in Los Angeles (Santa Monica preferred).
- Must own a reliable, registered, and insured 4-door vehicle with a valid driver’s license.
- Must be flexible and available to work weekends.
- Must have a friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
- Must be self-motivated, able to work independently, and manage time effectively.
- Prior personal relocation or moving assistance experience is preferred, but not required.
- Education and/or Technology Requirement: Bachelor or Associate’s degree (or equivalent) preferred, extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.
- Must have a laptop, smartphone, and reliable internet connection.
- Language Skills: Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups.