Reliability Technician

What You Get To Do

• Define and verify standards for configuration, monitoring, reliability and performance
• Lead Root Cause Analysis (RCA) projects and influence project initiatives
• Continually drive down Mean Time Between Failures and Mean Time to Repair through improved outlier detection and root cause analysis
• Create strong effective working relationships with Customer and their operational agents to enable Knapp to provide superior service
• Interact with on-site management keeping them informed and addressing their concerns in a professional manner
• Ensure that reports are well written and legible
• Execute site quality procedures, safety procedures, and any statutory procedures
• Participate in regular meetings with the Maintenance Shift Supervisor or Resident Site Manager or Site Maintenance Manager to discuss activities and progress, unless there is no on-site accountability in which case you would provide that information to the Resident Business Manager
• Ensure that all time sheets and documents are accurate and legible; to be submitted to Knapp on biweekly basis for approval
• Able to work against a timeframe
• Able to appreciate health & safety considerations with regard to given tasks and to carry out risk assessments
• Mechanical aptitude, including the ability to read assembly drawings
• Strong attention to detail and exceptional follow-up skills
• Excellent communication and customer service skills with both internal and external Customers
• Computer literate with basic Microsoft Office skills
• Willingness to learn and adapt to changing role requirements
• Appreciation of cultural diversity

What You Have

• Degree in Electrical and/or Mechanical Engineering or equivalent work experience
• Demonstrated knowledge of Reliability concepts
• Project management experience
• Demonstrated experience in understanding of machinery systems, including electrical, mechanical, and pneumatic systems
• Bilingual (English/Spanish) and or (English/German) preferred but not required
• Strong trouble shooting and problem-solving capabilities
• Talent and commitment to provide a unique interpretation or analysis of our systems to customers
• Process-oriented mentality
• Theoretical and operational experience in the operation of PLC-based machinery, highly automated, and robotic equipment and control systems
• Network equipment interfaces, a plus
• Hands-on experience and a team player committed to improve processes
• Experience in reducing costs through processes and efficiencies

Working Conditions and Environment

• Overtime as required by work
• Authorized to work in the U.S.
• Occasional travel maybe required
• Professional office etiquette is required at all times
• Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds

What You Will Get

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance

About the Role

The successful candidate will play a key role in driving KNAPP's mission to continuously innovate and improve warehouse automation solutions. This individual will be responsible for ensuring high levels of system reliability, efficiency, and customer satisfaction.

Qualifications

KNAPP is seeking a highly motivated individual with a background in engineering or related field who can demonstrate a strong track record of reliability, problem-solving, and leadership. The ideal candidate will have a Bachelor's degree in Electrical or Mechanical Engineering or equivalent work experience, along with demonstrated knowledge of reliability concepts and project management experience.

Skills

The successful candidate will possess excellent communication and customer service skills, as well as a strong ability to troubleshoot and solve complex problems. They should also be proficient in Microsoft Office and have hands-on experience with PLC-based machinery, highly automated, and robotic equipment and control systems.

Benefits

KNAPP offers a comprehensive benefits package including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability, and a 401(k) plan with a generous employer match. In addition, we offer Paid Vacation & Holidays, Paid Parental Leave, Subsidized Daycare, and Pet Insurance.

Schedule

This is a full-time position with occasional overtime as required by work.

Pay

Compensation is industry competitive and includes a very generous employer match on the 401(k) plan.