Reliability Engineer

About the role

The Reliability Engineer supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract. This role ensures the availability, performance, scalability, and resiliency of mission-critical systems through the application of software engineering principles to infrastructure and operations.

Responsibilities

• Ensure production systems consistently meet defined service level objectives (SLOs) while supporting rapid, safe delivery of new capabilities
• Apply software engineering principles to infrastructure and operations, with a strong emphasis on automation, monitoring, incident response, and continuous reliability improvement
• Serve as the bridge between development, operations, and platform teams to ensure production systems consistently meet defined service level objectives (SLOs)
• Implement and maintain highly available, fault-tolerant systems in cloud and hybrid environments
• Define, measure, and report Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets
• Identify reliability risks and implement mitigation strategies across the system lifecycle
• Conduct capacity planning and performance modeling to ensure systems scale to meet demand
• Implement and manage monitoring, logging, and tracing solutions to provide full system observability
• Define actionable alerting thresholds that minimize noise and enable rapid incident detection
• Analyze trends and metrics to proactively identify potential reliability issues
• Participate in on-call rotations and lead incident response activities for production systems
• Collaborate with DevOps, Platform, and Security teams to ensure reliability aligns with delivery and compliance objectives
• Document system reliability standards, runbooks, and operational procedures
• Support compliance and audit activities (e.g., FedRAMP, FISMA, internal operational controls)

Requirements

• Bachelor's and eight (8) years or more of experience; Master's and six (6) years or more of experience
• Active Secret clearance at a minimum required to start
• US citizenship required
• Experience with cloud platforms (AWS, Azure, OCI, or GCP), including managed services
• Experience with containerized environments (Docker, Kubernetes)
• Familiarity with CI/CD pipelines and deployment automation
• Experience with SLOs and error budgets, capacity modeling, and performance testing
• Strong understanding of distributed systems and high-availability architectures, Linux/Windows system administration, networking fundamentals (DNS, TCP/IP, load balancing)
• Hands-on experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK/Elastic, Datadog, Azure Monitor), Infrastructure as Code (Terraform, ARM, CloudFormation), scripting or programming languages (Python, Bash, Go, PowerShell, or similar)
• Experience supporting incident management and on-call operations

Qualifications

• Experience with Zero Trust Architecture
• Cloud certifications in AWS, Azure, Google, or Oracle clouds

Skills

• Collaboration and governance
• Reliability-focused engineering

Benefits

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD/LTD
• Company-paid Life Insurance
• 401(k) with employer contribution
• Paid Time Off
• Pet Insurance