Release Manager

About Us

Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations. We enable clients to maximize their potential and achieve greater market reach with a wide array of technology services, including Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of Things (IoT). Founded in 2004 and headquartered in Houston, TX, USA, Techwave leverages expertise in Digital Transformation, Enterprise Applications, and Engineering Services to help businesses accelerate growth. We foster a culture of growth and inclusivity, ensuring every team member is challenged and provided opportunities to excel.

About the Role

The Release Management Senior Associate leads enterprise and domain-aligned release coordination within the IT Operations Program Delivery function. This role owns end-to-end release planning, dependency management, and readiness governance across multiple technology teams. The Senior Associate operates independently and serves as an escalation point for release risks, conflicts, and readiness concerns.

Responsibilities

• Lead coordination of enterprise-wide and domain-aligned releases across product and technology teams.
• Own and govern release calendars, ensuring visibility, alignment, and conflict resolution.
• Facilitate release planning sessions to identify scope, sequencing, dependencies, and risks.
• Ensure releases comply with enterprise standards and regulatory constraints.
• Lead release readiness reviews, validating testing completion, approvals, and operational preparedness.
• Proactively identify and manage release risks, issues, and cross-team dependencies.
• Serve as an escalation point for release conflicts and readiness concerns.
• Coordinate post-release reviews and track follow-up actions.
• Partner with program delivery leads, domain owners, QA, and operations teams to drive aligned release execution.
• Provide clear communication on release status, risks, and impacts to senior stakeholders.
• Support leadership forums with release insights and recommendations.
• Own release performance metrics including success rates, collisions, readiness, and post-release stability.
• Analyze trends and drive improvements to release planning and coordination processes.
• Contribute to the development and refinement of release management standards and playbooks.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 5–8 years of experience in release management, program delivery, or IT operations roles.
• Demonstrated experience coordinating enterprise or quarterly release cycles.
• ITIL or Service Management certification preferred.

Skills

• Strong experience in Release Management, Program Delivery, or IT Operations.
• Hands-on experience with ServiceNow (Release and Change Management, ITSM workflows, reporting).
• Strong working knowledge of Azure DevOps (ADO) for backlog, work item, and release coordination.
• Solid understanding of SDLC, Agile, DevOps, and enterprise release governance practices.
• Proven ability to manage complex cross-team dependencies and timelines.
• Strong stakeholder management, communication, and problem-solving skills.
• Experience operating in global or distributed delivery environments.

Location: Hyderabad