Release Coordinator

About The Role

Client - AmeriHealth
Location - 2 days/week on-site in Newtown Sq, PA
Comp - $60/hr C2C
Work Status - USC/GC
Notes - This is coordinator level - please do not target high level senior fits - Release Manager can be a ranging title so dont role out all release managers because of title
Overview
Our Greater Philadelphia area client is looking for a Release Coordinator to join their team. This is a permanent role by way of contract-to-hire.

Position Description

Own end‑to‑end coordination of patching, reboots, and releases across 30+ systems; lead Saturday validations
Manage ITSM tickets (Ivanti/ServiceNow) and act as central point across Dev, QA, Infra, and PM teams
Drive release readiness (checklists, validation, checkpoints) to ensure production‑ready changes
Communicate outages, releases, and impacts; support go‑live and ensure production stability
Build reporting, dashboards, and metrics; review requirements to catch gaps/risks and support CI/CD‑aligned releases

Required Skills

• 3+ years experience in Release Coordination coordinating releases, deployments, or patching cycles across multiple systems
• Strong understanding of SDLC, testing environments, and release processes
• Hands-on experience with ITSM tools (Ivanti, ServiceNow, etc.)
• Ability to drive release readiness and hold teams accountable for quality and timelines
• Strong communication skills across Dev, QA, Infra, and business stakeholders
• Ability to manage multiple priorities in fast-paced environments
• Experience working with release reporting, dashboards, or metrics tracking
• Strong Excel skills (pivot tables, tracking, reporting)
• Ability to review and interpret requirements, identifying gaps or inconsistencies
• Strong troubleshooting mindset with ability to escalate and resolve issues quickly

Bonus Skills

• Experience in infrastructure environments (patching, reboots, system validations)
• Familiarity with CI/CD pipelines and modern release processes
• Experience working in or alongside DevOps teams
• Experience in insurance or healthcare payer environments
• Experience building or improving release dashboards, reporting, or metrics frameworks

Technical Skills

• Ivanti / ServiceNow (ITSM)
• Advanced Excel (Pivot Tables, Reporting)
• CID/CD Pipeline Concepts (Jenkins / Azure DevOps / GitLab)
• Dashboard Tools (Power BI / Tableau)
• Release Automation Tools (Octopus Deploy / Azure Release Pipelines)

Education

• Bachelor's Degree in Business Administration, Information Technology, Computer Science, Health Informatics, Healthcare Management.
• Preferred: MBA, Master's in Health Administration, Master's in Information Systems, Master's in Computer Science.

Industry Experience

• Healthcare / Insurance Payer
• IT Operations & Service Management
• Release Management / DevOps
• Enterprise IT
• Software Deployment