Relationship Specialist - Centre Point

About the Role

Designed to be an entry-level job, the Relationship Specialist role goes beyond a traditional bank teller — it’s a career opportunity with potential for growth and advancement. In this role, you will have the opportunity to learn the ins and outs of financial services, with the ability to advance as you gain new experiences. You don’t need to be an expert in the financial industry or have direct bank teller experience to apply. If you bring a positive outlook, trainable mindset and passion for service, we’d love to talk with you about growing your career.

Responsibilities

• Process cash transactions
• Open deposit, savings and credit card accounts
• Discuss loan and retirement products
• Build meaningful relationships with members to discover their needs
• Provide a superior level of customer service and expertise

Qualifications

• High school diploma or equivalent
• Demonstrated customer service skills
• Demonstrated aptitude and desire for sales achievement and strong interpersonal skills in a team environment
• Basic math skills
• Excellent verbal communication (Bilingual English/Spanish is a plus)
• Working knowledge of Windows-based PC products

Physical Demands

• Ability to see and hear, write and speak English
• Ability to type repetitive keystrokes
• Ability to sit or stand for extended periods
• Ability to occasionally move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of 25 pounds without assistance or with reasonable accommodation

Work Environment

This position is in-person. You'll thrive in the energetic environment of our retail stores. As part of your week, you may occasionally travel between various Grow locations. In this role, you'll participate in Saturday coverage rotation, with flexible availability required.

Pay

Competitive pay starting at $21/hr + depending on experience

Benefits

• Medical/Dental/Vision Insurance
• Employee discount on consumer loans
• Tuition Reimbursement of up to $5,250 per year for full-time team members
• Paid Time Off: 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days: Grow provides two paid volunteer days to all team members
• Retirement Benefits (401K): Grow matches up to 8% for team members
• Growth Potential: In-house training department dedicated to helping our team members reach their maximum potential